RSS Feed (xml)
What is Siebel repository ?
Define siebel.cfg file ?
Questions on Call Centers and CTI.
What is the hardware ? What is the middleware ?
When CTI is installed in NY how the development work was done in
Chennai ?
Description of the whole process.
Relationship with other objects.
When the call was received, which screen was popped up ?
How did you transfer the screen from one place to other ?
How many views are handled by agent and how many are transferred ?
Questions on Savvy projects.
How many developers are involved ?
How is the environment ?
Who was Project Manager and Siebel Project Manager ?
How it was executed ? What was the duration ?
Questions on EIM project ?
Description of the process, execution, methods, operations, problems, connectivity with client.
How many screens / views are there ?
How import / export was done ?
Script on EIM process.
Questions on Siebel tools.
Difference between 99 tools and 2000 tools ?
Questions asked during the GE Interview:
1. EIM
Concept
Details of tables
IF tables – reasons, config etc.
2. Sales
Forecasting, Different types of forecasting etc.
Complete sales cycle in Siebel
3. Marketing
Campaign types and uses.
4. CTI
Concept
Application
Integration of CTI with Call Centers
5. Tools
Joins
Links
6. Workflow & Assignment Manager
Concept
Process
Applications
Difference between them
7. Call Center
Smart script
8. Actuate Reports
Integration of Report server with others
Report Generation
9. About our company, SAVVY SYSTEMS.
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